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Frequently Asked Questions
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Creating a Collector
Installing Edge Node on VMware
Installing Edge Node on Hyper-V
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Installing Edge Node on VMware

Before proceeding, ensure all hardware, virtualization, and network requirements are met. Refer to the Steps to a Successful Installation guide. You will also need a Collector, along with the ISO and OVA files it generates. See Creating a Collector for those steps.
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🖥️ Step 1: Import the OVA

  1. Open your virtualization environment
  2. Click File → Open
  3. Select the provided .ova file
  4. Click Import
  5. Wait until the virtual machine appears in your library.

⚠️ Do not power on the VM yet.

💿 Step 2: Attach the ISO as a Virtual CD/DVD

  1. Select the imported VM
  2. Click Edit virtual machine settings
  3. Select CD/DVD (SATA)
  4. Choose Use ISO image file
  5. Browse and select filename.iso
  6. Ensure "Connect at power on" is checked

▶️ Step 3: Boot the VM

  1. Select the VM
  2. Click Power on
  3. The VM will boot with the ISO mounted as a virtual CD
  4. Follow any on-screen prompts

✅ Step 4: Verify Connectivity

See Verifying Connectivity to confirm your Edge Node is online and begin BACnet configuration.

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