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Frequently Asked Questions
General
General
Overview
Getting Started
Installation
Installation
Steps To Success
Creating Building & Deployment
Creating a Collector
Installing Edge Node on VMware
Installing Edge Node on Hyper-V
Verifying Connectivity
Troubleshooting Installation & Working with IT
Data Collection
Data Collection
What is BACnet?
BACnet Discovery
What is Modbus?
Connect Your Modbus Devices
Troubleshooting Discovery
Understanding Real-Time Data Collection
Dealing with Offline Data
Multi-Subnet BACnet Network
Data Modeling with AI
Data Modeling with AI
What is an Ontology?
Onboard's Data Model
Getting Started with Staging
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Security Brief

Installing Edge Node on Hyper-V

Hyper-V has no native OVA import, so running the Edge Node here means using a VHDX file to create the VM. Onboard converts this file for you, it is not available for download on the Onboard Portal.

Before proceeding, create a Collector. See Creating a Collector for those steps. You will also need to reach out to support@onboarddata.io to request your VHDX file. Onboard will share a presigned URL for downloading it.

🖥️ Create the Hyper-V Virtual Machine

  1. Open Hyper-V Manager.
  2. Click Action → New → Virtual Machine.
  3. Under Connect Virtual Hard Disk, select Use an existing virtual hard disk and browse to the VHDX file provided by Onboard.
  4. For networking, select an External virtual switch connected to your building's network. Internal or private switches will prevent the Edge Node from reaching your equipment or the internet.
  5. Finish the wizard without starting the VM yet.

💿 Attach the ISO and Boot

  1. Right-click the new VM → Settings.
  2. Select the DVD drive under IDE Controller.
  3. Browse to and select your filename.iso.
  4. Click OK, then Start the VM.
  5. Follow any on-screen prompts.

✅ Verify Connectivity

See Verifying Connectivity to confirm your Edge Node is online and begin BACnet configuration.

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